Citizens Advice provides free and confidential advice to people on their rights; they value diversity, promote equality and challenge discrimination.
Citizens Advice aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives.
They provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
Over 20,000 volunteers give their service to Citizens Advice and the Citizens Advice Witness Service across a wide range of roles. There are a number of different volunteering roles available, including advice line telephone assessors and information assistants.
“I’ve been able to do so many new things; I’ve even had a report published. I’ve been able to gain valuable workplace skills and learn about an evolving office environment. I didn’t realise the range of issues that Citizens Advice help the general public, the extensive amount of advice on offer is really quite remarkable and whatever you are doing at Citizens Advice is making a positive impact on someone’s life”. (Citizen's Advice Volunteer)
For more information, please visit the website.